Rodgers M Gitau

Led a cross-functional engineering team in designing, developing, and deploying full-stack web solutions, significantly enhancing business application efficiency and customer satisfaction within the healthcare sector.

• Spearheaded a team of engineers, providing technical direction and knowledge that significantly boosted overall team efficiency and project delivery for critical business applications.
• Engineered and launched a comprehensive web-based support system, aggregating multiple support channels, which demonstrably improved customer happiness and streamlined service operations.
• Accelerated the adoption and integration of a modern tech stack, enhancing development speed and future-proofing software infrastructure.
• Designed, developed, and successfully shipped interoperable, connected software solutions, directly benefiting healthcare service providers and consumers.

Provided comprehensive freelance design and web development services, delivering impactful branding and digital solutions for various clients.

• Delivered effective branding and print designs, successfully translating client visions into compelling visual assets that enhanced market presence.
• Developed custom web solutions, ensuring responsive design and optimal functionality to meet diverse client requirements and project specifications.

Enhanced a critical web platform and developed a new HR module to optimize operations and talent management for a remote healthcare network.

• Improved the web platform linking medical providers, ambulances, and insurance, enhancing user experience and operational efficiency for critical healthcare services.
• Designed and modeled a comprehensive HR module, streamlining talent management processes and improving administrative capabilities for the organization.

Developed bespoke in-house software solutions to automate and streamline core business processes, enhancing operational efficiency and data management.

• Developed comprehensive in-house software solutions for various business processes, including Project Management, Day Book Accounting, and Expense Tracking.
• Automated critical operational workflows, leading to improved data accuracy and significant time savings in administrative tasks.

Managed and maintained IT infrastructure, provided technical support, and ensured the smooth operation of vital business systems for a hospitality management firm.

• Administered and maintained IT systems and networks, ensuring high availability and optimal performance for business operations.
• Provided technical support and troubleshooting for hardware and software issues, resolving incidents promptly to minimize downtime.
• Managed data backups and system security protocols, safeguarding critical business information and ensuring regulatory compliance.
• Configured and deployed new IT equipment and software, supporting organizational growth and technological upgrades.

Dedicated time to educate children on fundamental computer skills, fostering digital literacy and empowering the next generation.

• Taught essential computer skills to children, including basic software operation, internet usage, and digital safety, enhancing their educational opportunities.
• Developed engaging lesson plans and practical exercises tailored to different age groups, ensuring effective learning outcomes.
• Mentored students in foundational programming concepts, sparking interest in technology and critical thinking.